We accept returns of UNOPENED bottles of any physical product. Please email [email protected] for details and instructions regarding returns.
All Digital products come with a 30 Day Money Back Guarantee from date of purchase. We are not able to refund digital products after the 30 Day Guarantee expires.
We want to ensure that you are 100% happy with your purchase. If you have any technical or sales queries, do not hesitate to contact us. However, if you feel the product(s) you purchased are not the best fit for your requirements and you attempted to resolve issues with our support staff, we want to make things right.
Please open a support ticket so we can begin to talk about it. We’d love to know where things went wrong, or how we can improve. Please include your order number so we can issue a refund as soon as possible.
Kindly note that we make every attempt to process the refund as quickly as possible. But Stripe or your financial institution can take up to 20 days for the refund to reflect in your bank/card account.
Duties, Taxes & Shipping Internationally:
When a package is shipped internationally, it may be subject to import taxes, customs duties, and/or fees imposed by the destination country. These charges will typically be due once the shipped goods arrive at the country of destination. Such charges are not included in the product price or shipping and handling cost. These charges are the buyer’s responsibility, as we are only charging the transportation fee for your order.
The buyer is responsible for obtaining information regarding their country’s laws, regulations, and restrictions that may apply when purchasing our products. By placing an international order (shipping outside of the US), the buyer is responsible for abiding by their country’s laws, regulations, and restrictions.
If a product is seized or destroyed by customs Rebel Health Tribe is not to be held responsible for the losses, product, or refunds. Shipping internationally is considered “at your own risk” and Rebel Health Tribe will only refund those orders that are returned to us in the original conditions to which it was shipped, less shipping costs.