Login and Account
If you cannot log in, go to the My Account page and request a new password with the email address you originally created an account with.
If that fails, try some other email address you may have signed up with. These are the first questions our support staff will ask you when you first lodge a ticket, so save yourself time and check these first.
If that fails to work, please submit a ticket using our Support System and we will create a temporary password for you. Once we’ve let you know your new temporary password, please change your password to something more secure on your account. To reset your password, login, then click “My Account” on the top navigational bar, then click “Details” on the left navigation.
Please allow 2-3 business days for orders to be processed. but if you would like an exact status update – please feel free to submit a support ticket.
To change an order that is already processed, please submit a support ticket (with your order number) to us with exact details of what you would like changed.
To change your autoship, you would login, go to “My Account,” then click “Autoship”, then wait for the autoship items to load (loading denoted by the moving circle icon, which disappears once loaded), then click the down arrow to the right of the item you want to change. At this point, you should see the Next ship date field with a date picker – use the up and down arrows to change the next ship date and click the dropdown to change the date frequency.
We can also change your autoship for you via a support ticket.
Here is a list of countries we currently ship to:
- New Zealand
- United Kingdom
- United States
We accept returns of UNOPENED bottles of any product. Please email firstname.lastname@example.org for details and instructions regarding returns.
We want to ensure that you are 100% happy with your purchase. If you have any technical or sales queries, do not hesitate to contact us. However, if you feel the product(s) you purchased are not the best fit for your requirements and you attempted to resolve issues with our support staff, we want to make things right.
Please open a support ticket so we can begin to talk about it. We’d love to know where things went wrong, or how we can improve. Please include your order number so we can issue a refund as soon as possible.
Kindly note that we make every attempt to process the refund as quickly as possible. But Stripe or your financial institution can take up to 20 days for the refund to reflect in your bank/card account.
MegaSporeBiotic is the first, All Spore, a pharmaceutical grade probiotic product that takes advantage of nature’s design for a perfect and true probiotic. Physicians Exclusive has identified key spores as both safe and effective at supporting digestive health and boosting immunity. Physicians Exclusive is making these spores available for the first time in the dietary supplement industry. MegaSporeBiotic is the first dietary supplement probiotic that contains 5 proven pharmaceutical grade bacillus spores including the patented carotenoid-rich probiotic strain – B. indicus HU36.
Probiotics are the fastest growing category in the supplement industry. Recent research done by the NIH has defined probiotics by strict criteria:
- The organism must be a normally occurring organism in the digestive tract.
- In order to consistently trigger a healthy boost in immune function, the organism must be supplemented in concentrations higher than what normally occurs in the digestive tract.
- The organism must be able to survive in the digestive tract as well as in the environment.
Interestingly enough there are almost no probiotics in the marketplace that meet all three of these criteria!
MegaSporeBiotic offers functions that other common probiotics do not. Effective probiotics go beyond digestive health. Effective probiotics are critical for immune function, immune stimulation, managing populations of dangerous bacteria, digestion of cholesterol, neutralizing toxins, production of key nutrients, etc. Unless your current probiotic contains high doses of several spore strains, it is not providing all these beneficial affects. Use MegaSporeBiotic to take complete advantage of all the functions of a true probiotic.
2 Years, the expiration date will be indicated on the box.
None have been reported.
What about if on an empty stomach? Yes. The amino acids and carbohydrates in food help the spores move from their dormant (spore state) to their active (vegetative state) form in the GI. There are tremendous immune benefits if the spores are made to germinate into their vegetative state in the upper GI itself and so taking just after a meal (10-20 mins after) is ideal.